N. 9/2019 -

Closing Date for submission of interest: 18 April 2019

The DANISH REFUGEE COUNCIL (DRC) is an international non-governmental organization, which provides help and protection to refugees and internally displaced people all over the world. The Danish Refugee Council is currently working in more than 30 countries around the world. Our work with refugees and internally displaced persons ranges from emergency aid to promotion and implementation of solutions, addressing root-causes.

The DANISH REFUGEE COUNCIL (DRC) has opened the recruitment process for the national post of the „Child Protection Officer“ within the IOM/MADAD funded project „EU support to Serbia and the former Yugoslav Republic of Macedonia in managing migration/refugee crisis/Balkan route.“

Position Title: Child Protection Officer.

Duration: 2 months

Duty Station: Asylum Center Sjenica


• Establish contacts with mothers of children at the Child Friendly Space in order to provide support if needed;

• Gathers, selects and analyses information on child protection contained in communications with parents and children;

• Be the first point of contact for parents and children on any issues concerning the well-being of children;

• Identify Child Protection needs and act accordingly, by providing service or by referring children and their families to appropriate services and following-up the referral;

• Manage basic/social counseling, awareness, guidance and emotional support if needed;

• Ensure that any beneficiary feedback, concerns or issues are addressed through the appropriate mechanisms;

• Maintain accurate records regarding program implementation and provide regular updates to the Senior Child Protection Officer, Child Protection Coordinator and/or Program Manager;

• To be approachable in a friendly manner to parents and children, to be good listener and to be able to communicate clearly and effectively;

• Prepare regular reports on the activities implemented and future plans;

• Work together with Child Facilitator on non-formal education activities, including but not limited to - development of weekly education plans, adapting education plans to the needs and constraints of the target group and facilitation of the non-formal education program itself;

• Together with Child Facilitator contributes, in close cooperation with Serbian Commissariat for Refugees and Migrations, to activities related to formal education of children, including but not limited to - providing assistance to school teachers in inclusion of beneficiaries into formal education, keep abreast with children school programme and providing key inputs for creating synergy with non-formal education program (catch-up classes, homework groups, one-to one coaching, educational workshops etc.), serve as information focal point regarding status of children enrolled into formal education

Additional Tasks:

• Work closely with SCRM

• Follow-up on all referrals and provide if necessary case management.

Qualification and skills:

• Bachelor degree in Social Science or similar subject;

• Written and spoken proficiency in Serbian, English is a strong asset;

• Commitment to work flexible hours;

• Monitoring and reporting skills;

• Familiarity with child rights, as part of human rights protection, displacement situations;

• Culture, gender, age sensitivity;

• Computer skills.

Professional experience:

• At least 1-year professional experience in working with children;

• Proven experience in working with children on the position Child Protection Officer, Social Worker etc. - performing tasks listed above will be considered as an asset;

• Proven experience in non-formal/formal education will be considered as an asset.

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.

• Collaborating: Involving relevant parties and encouraging feedback.

• Taking the lead: Taking ownership and initiative while aiming for innovation.

• Communicating: Listening and speaking effectively and honestly.

• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Method of application: All applicants are strongly encouraged to send their electronic format applications to with the vacancy number clearly indicated in the subject heading and well before the deadline stated below. Interested applicants are required to provide both a CV and one page motivation letter in English, including at least two contacts for references. Only short-listed candidates will be contacted.

"DRC recognizes the personal dignity and rights of children, towards whom it has a special responsibility and a duty of care and respect. This role falls under DRC’s Child Safeguarding Policy, which can be found at DRC.DK. As this role includes regular contact with children, the successful candidate will be asked to provide a criminal record check issued by an official law enforcement body."