N.14/2019 -

Closing Date for submission of interest: 25 June 2019

The DANISH REFUGEE COUNCIL (DRC) Mission in Serbia has opened the recruitment process for the national posts of "Monitoring/Data Management Officer" within the framework of the EURTF Madad funded project "EU support to Serbia and the former Yugoslav Republic of Macedonia in managing migration/refugee crisis/Balkan route." 

Position Title: Monitoring/Data Management Officer (full time position)

Duration: 5 months.

Duty Station: Belgrade.


  • Setting up relevant monitoring databases and web portal and undertaking regular updates;

  • Compiling and processing relevant reports from the monitoring activities;

  • Sorting and storing of statistical reports;

  • Ensuring data protection and taking necessary measure to ensure privacy of beneficiaries;

  • Preparing presentation of all relevant data for the purpose of further reporting;

  • Compiling and tracking all distribution reports from the field staff, with the purpose of monitoring and reporting to the Programme Manager;

  • Daily monitoring of potential entries through mobile application and ensuring early warning mechanism;

    Other tasks include:

  • Assisting in design and preparation of relevant administrative documents;

  • Assisting in design and preparation of visibility material;

  • Performing other duties as assigned by the Program Manager.

 Qualification and skills:

  • Bachelor degree in the field of Information Management or similar subject;

  • Experience in the design, training and use of mobile technology for data collection and transmission, including online and mobile applications;

  • Excellent spoken and written English;

  • Full respect for beneficiaries/organization confidentiality;

  • Excellent organization skills, attention to detail, precision and accuracy;

  • Demonstrated interpersonal skills and respect for people with special needs and other vulnerability;

  • Culture, gender, age sensitivity;

Professional experience:

  • Relevant professional experience of not less than 2 (two) years, with emphasis on good knowledge of information technology/data management;

  • Prior experience in working for an NGO is an advantage;

  • Prior experience in working in an ERP system is an advantage.

All DRC roles require the post-holder to master DRC’s core competencies:

Striving for excellence: Focusing on reaching results while ensuring efficient processes.

Collaborating: Involving relevant parties and encouraging feedback.

Taking the lead: Taking ownership and initiative while aiming for innovation.

Communicating: Listening and speaking effectively and honestly.

Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Method of application: All applicants are strongly encouraged to send their electronic format applications to with the vacancy number clearly indicated in the subject heading and well before the deadline stated below. Interested applicants are required to provide both a CV and one page motivation letter in English, including at least two contacts for references. Only short-listed candidates will be contacted.